Resident FAQs

Homes in the Salt Lake City area are leased on a first-come, first-served basis once a completed application and required fees are received. With demand moving quickly in our local market, we encourage you to apply as soon as you find a home that fits your needs.

Move-in costs can vary depending on the specific property. Most rentals require the first month’s rent and a security deposit before keys are released. Some homes may also require last month’s rent. Full details will be provided during the application process.

Yes. Applicants must be legally able to enter into a lease agreement, which is generally 18 years or older under state and local laws.

Security deposits are typically refundable after move-out, as long as the home is returned in good condition and all lease terms are met. Deductions may be made for unpaid rent, damages beyond normal wear and tear, or required cleaning.

A cosigner may be requested if an applicant does not meet income, credit, or rental history guidelines. Cosigners must meet financial qualifications and agree to the terms outlined in the guarantor agreement.

Applications are usually submitted online for convenience, though in-person options may be available. You’ll need to complete the application, pay the application fee, and provide supporting documents such as proof of income and identification.

Most residents pay rent through our secure online resident portal. Depending on the property, options may include automatic bank drafts or traditional payment methods like checks or money orders.

Before bringing a pet into your home, review your lease and contact our local management team. Pet policies vary by property and may include breed restrictions, pet deposits, or monthly pet rent.

All residents listed on the lease are typically responsible for the full lease term. If one resident plans to leave, the remaining resident may need to requalify independently or submit a replacement resident for approval.

Most leases require written notice prior to move-out. Check your lease for the required notice period and submit your intent to vacate by the deadline to avoid additional charges.

Routine maintenance and repairs are coordinated by our local property management team. Residents may be responsible for damages caused by misuse or negligence. All maintenance requests should be submitted promptly through the designated request system so issues can be addressed quickly.